top of page
General Terms and Conditions (GTC)

AGE LIMIT 18+
 

Persons under the age of 18 are not permitted to place orders on the website. LaichWerk GmbH reserves the right to refuse the execution of an order if irregularities or misuse of our ordering function are suspected.

1. Subject Matter of the Contract

LaichWerk GmbH, as the operator of the website www.töff-snus.ch, sells exclusively to private customers residing in Switzerland or Liechtenstein (hereinafter referred to as "Customer") the products available in the online shop, subject to the delivery and sales conditions (GTC) set out below.

2. Conclusion of Contract

The contract between the Customer and LaichWerk GmbH is only formed upon an order placed by the Customer and acceptance of that order by LaichWerk GmbH. The Customer places an order via the online shop. LaichWerk GmbH accepts the order by sending the Customer an order confirmation by email or by delivering the ordered goods.

3. Product Range

All information regarding goods that the Customer receives during the ordering process is non-binding. In particular, changes as well as errors in description, images and pricing are reserved.

4. Payment Terms

Unless otherwise stated, all prices are in Swiss Francs (CHF) including Swiss VAT at the current rate of 8.1% and any customs duties/tobacco taxes paid on import. This means no additional charges will apply to the Customer. LaichWerk GmbH reserves the right to supply even existing customers only by advance payment, TWINT or credit card. LaichWerk GmbH is entitled to change prices and delivery costs at any time, and to withdraw from the contract in the event of typographical, printing or calculation errors.

5. Delivery Terms

Subject to availability, products are generally delivered within two working days (for orders placed by 6:00 PM at the latest) to the address provided by the Customer. Delivery of goods takes place (from the loading dock) at the Customer's risk, including in the case of partial deliveries. Damage claims for externally visible damage to ordered goods will only be processed against a certificate from the relevant carrier. The stated delivery time may differ from the actual duration, particularly in the event of congestion in the Swiss Post network.

5.1 Transport Insurance

Transport insurance covers damage and losses during transit. By taking out transport insurance, your order is insured against actual damage incurred during shipping (up to a maximum goods value of CHF 2,000 at the time of the order).

6. Retention of Title

The delivered goods remain the property of LaichWerk GmbH until full payment has been received. LaichWerk GmbH is entitled to make a corresponding entry in the retention of title register. If the Customer defaults on payment of the purchase price, LaichWerk GmbH is entitled to withdraw from the contract (notice of withdrawal) and to retain the goods.

7. Right of Return

In online retail, customers generally have the right to withdraw from the contract within 14 working days without giving reasons and to return the goods. However, this right of withdrawal does not apply to snus, as these products are perishable goods with a limited shelf life.

8. Subscription Cancellation Policy

The snus subscription can be paused or cancelled at any time. This is done via the Customer's user account or in writing by email to info@toeff-snus.ch. The suspension or cancellation of the subscription takes effect immediately and prevents subsequent orders. An order that has already been triggered cannot be cancelled.

9. Intellectual Property

LaichWerk GmbH reserves all rights to every design, text and graphic on its website. Copying or any other reproduction of the entire website or parts thereof is only permitted for the purpose of placing an order with LaichWerk GmbH. The TÖFF brand, as well as graphics and products on this website, are registered trademarks. All other trademarks, product names or company names/logos cited on this website are the sole property of their respective owners.

10. Data Protection

LaichWerk GmbH undertakes to comply with the provisions of Swiss data protection law and applicable legal regulations when collecting, processing and using personal data. Customer data collected during order processing and/or the creation of a customer account is used exclusively for internal purposes. It will only be passed on to third parties and/or partner companies to the extent strictly necessary for the proper provision of services (order processing). The Customer agrees to this use of their data. Upon request, they have the right to access the data stored about them at any time.

11. Jurisdiction and Applicable Law

These GTC and the contracts concluded on the basis of these GTC are subject to Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is the registered office of LaichWerk GmbH.

12. Final Provisions

The sale of goods specified in the LaichWerk GmbH online shop is governed exclusively by the GTC in their version valid at the time of the respective conclusion of contract. These terms and conditions apply in particular even if they deviate from those of the Customer. LaichWerk GmbH reserves the right to amend these General Terms and Conditions at any time.

 

Disclaimer

1. Content of the Online Offer

The author accepts no liability for the timeliness, accuracy, completeness or quality of the information provided. Claims for liability against the author relating to material or immaterial damage caused by the use or non-use of the information provided, or by the use of incorrect or incomplete information, are excluded, unless the author can be shown to have acted with wilful intent or gross negligence. All offers are non-binding and subject to change. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice, or to temporarily or permanently cease publication.

2. References and Links

In the case of direct or indirect references to external websites ("hyperlinks") that lie outside the author's area of responsibility, liability would only arise if the author has knowledge of the content and it would be technically possible and reasonable for them to prevent use in the case of unlawful content. The author hereby expressly declares that at the time the links were set, no illegal content was recognisable on the pages to be linked. The author has no influence over the current or future design, content or authorship of linked pages. The author therefore hereby expressly dissociates themselves from all content of all linked pages that were changed after the links were set. This statement applies to all links and references set within the author's own website, as well as to external entries in guestbooks, discussion forums, link directories, mailing lists and all other forms of databases set up by the author to which external write access is possible. Liability for illegal, incorrect or incomplete content, and in particular for damage arising from the use or non-use of such information, lies solely with the provider of the page to which reference was made, not with the party who merely refers to the respective publication via links.

3. Copyright and Trademark Law

The author endeavours to observe the copyrights of the images, graphics, audio documents, video sequences and texts used in all publications, to use images, graphics, audio documents, video sequences and texts created by themselves, or to make use of licence-free graphics, audio documents, video sequences and texts. All brand names and trademarks mentioned within the online offer that may be protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by third-party rights. The copyright for published objects created by the author themselves remains solely with the author of the pages. Reproduction or use of such graphics, audio documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.

4. Misuse of Legal Guidelines for the Sale of Tobacco Products

Persons under the age of 18 are not permitted to place orders on the website. By placing an order, the Customer confirms that they are at least 18 years of age and are not reselling tobacco products. LaichWerk GmbH reserves the right to refuse the execution of an order if irregularities or misuse of our ordering function are suspected, and accepts no liability for misuse of these provisions.

5. Legal Validity of this Disclaimer

This disclaimer is to be regarded as part of the online offer from which this page was referenced. If any parts or individual formulations of this text do not, no longer, or not fully comply with current legislation, the remaining parts of the document remain unaffected in their content and validity.

(Last updated: July 2025)

Back to Homepage

bottom of page